Grandparents beware…

One of the best things about technology is the way it can keep families connected. But in recent weeks, consumer agencies have issued a warning:

Grandparents beware.

A longstanding wire fraud scam has been taking a national toll on loving relatives, particularly seniors, to the point that authorities in recent week have decided to make an all-out assault on it.

“It’s become a big issue,” says Rigo Reyes, acting director of the Los Angeles County Department of Consumer Affairs. “Last year, the Federal Trade Commission got over 60,000 complaints on it.”

Here’s how it works:

A senior citizen gets an urgent call, email or Facebook message from someone claiming to be a police officer or an adolescent grandchild. The message says the grandchild has been hurt or arrested or is otherwise in trouble, and needs hundreds or thousands of dollars to be wired immediately via money order or Western Union. And one more thing: Don’t tell mom and dad.

“The grandparents don’t want anyone to be in trouble, so they wire the money without checking first with other family members,” says Reyes. “In one case, the grandmother told the caller, ‘You don’t sound like my grandson,’ and the guy said ‘I broke my nose in a car accident, so I sound different’.

“But in many cases, the crooks can fool you because they hack into Facebook accounts and get enough information about the family to drop names and birth dates and so forth. They get marketing lists with specific details, names and addresses.

“They can be convincing, but once that money is wired, it can be picked up by anyone with a password — and good luck getting it back.”

The Department of Consumer Affairs and the Consumer Federation of America offer these suggestions for seniors to avoid being scammed:

–Always check with other family members if you get an SOS from a family member.

–Be proactive. Create a family code word to signal emergencies to each other

–Never wire money without being absolutely sure of the recipient and the reason.

And this goes for you, too, Mom and Dad.

Posted 3/31/11